Our Process, what does it look like?

[06.20.09]

To get things clear on our process I thought it would be helpful to show the list of actions taken while going through a project.

1.    Potential Client meets Designer – to get a good grasp of the project we will get in contact over the phone, email, or set up a meeting.

2. Project Quote Issued by Designer – an email sent to the prospective client with an attached PDF quote for the project.

3. Approval of Quote by Client – usually an email sent back stating the approval.

4. Contract/Project Outline Issued by Designer - the designer emails the contract or meets in person.

Mike Sayenko

Mike Sayenko

5.    Contract is Signed/Project Outline is Approved – paperwork is given back to Sayenko Design.

6.    Client Provides 50% Retainer Fee – along with the signed paper work we require a check of 50% deposit, you know to make sure you are serious about the project.

7.    Consultation – Client and Designer Meet, this may or may not happen as most of the communication is going to be over email/ phone. If there is a need to meet to understand the project better and to hand off project assets for example as CD with images, products that might need to be photographed, and anything that might need to be accomplished over a meeting.

8.    Proposal Provided by Designer – the designer sends an email to the client with a composition of the design usually in JPG (image) format.

9.    Proposal Reviewed by Client – client sends back revisions in an email.

10.    Revised Proposal Provided by Designer – the designer emails back the revisions.

11.    Finalization of Project – project is approved by client and ready to go live (if it’s a website).

12.    Final Payment Submitted by Client – client sends the rest of the payment (usually 50%) within 30 days of completion of the project.

Again nothing is set in stone we are flexible and try to work together with a client on things such as payments, sometimes things aren’t so linear. If you have any further questions don’t hesitate to Contact Us.

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